Help Centre > Most common questions

1. I'm not sure which sign in option to use?
2. What is 'LOVEFiLM Instant' and how much does it cost?
3. How many discs can I have at home at any one time and how much does it cost?
4. I’ve registered, but how do I start getting rental discs sent out to me?
5. How do I order a title I want to rent?
6. What happens if a disc is lost in the post?
7. I have a RBS/Natwest Silver account, how does it work?
8. Can I use the LOVEFiLM service if I live outside of the UK?
9. Can I request some spare envelopes?
10. What's my password - I've forgotten it?
11. Account changes for customers with multiple LOVEFiLM accounts with the same email address
12. How can I contact LOVEFiLM?